2018-2020 Jaguar I-Pace recalled again due to fire risk

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An incorrect software update issued to fix a fire-risk recall last year has not worked for four Jaguar I-Pace electric cars – and will require another visit to the dealership.

Four 2018-2020 Jaguar I-Pace electric SUVs have been recalled again after a software update designed to fix the same fault last year did not work as intended.

The recall notice, lodged with the Department of Infrastructure, says “an incorrect service diagnostic tool and software update” means the four vehicles – among the 368 originally recalled in June 2023 “remain with the safety defect.”

It is the second batch of I-Pace vehicles affected by the June 2023 recall to be called back to the dealership, after a different group of 24 examples produced from 2018 to 2023 were asked in November 2023 to return to fix the same incorrect software update.

The latest recall notice says the fault could cause a “thermal overload,” and that “if this occurs, vehicle occupants may identify smoke or fire emanating from underneath the vehicle.

“A vehicle fire may increase the risk of serious injury or death to vehicle occupants, other road users, bystanders, and/or damage to property.”

Date of recall notice 16 February 2024
Make Jaguar
Model I-Pace
Year 2018-2020
Vehicles affected 4
VIN list Click here to download the list of affected VINs
Contact link Click here to contact the manufacturer

A full list of vehicle identification numbers for the four I-Pace SUVs involved in the recall can be found here.

Jaguar has advised affected owners to contact their preferred dealership to receive an update to the Battery Energy Control Module (BECM) software using the correct service diagnostic tool and software.

“This software provides an enhanced level of driver warnings in relation to High Voltage battery condition and in the event the software determines a risk exists, the High Voltage battery charging capacity is temporarily limited to 75%. 

“The warning message and associated Owners Guide instructions direct the driver to take their vehicle to a Jaguar retailer for diagnosis. 

“Your retailer will then inspect, and if necessary, repair or replace the affected High Voltage battery module/assembly, free of charge.”

Owners can also contact the Jaguar Customer Relationship Centre by calling 1800 625 642 or emailing [email protected].

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